PoolPager

Privacy Policy

Last updated October 9, 2026

PoolPager ("we", "us") is an independent reminder service for public swim lesson registration windows. This policy explains what we collect, why, and who else handles it. Contact: hello@poolpager.com.

What we collect

  • Free reminders: your email address and the metro area you signed up for (for example, Seattle and Eastside).
  • Founding membership: your name, email, phone number and payment details. Payment details go directly to Stripe. We never see or store your card number.
  • Basic site traffic data (such as IP address and browser type) processed by our hosting provider, Cloudflare, to deliver and protect the site.

We do not ask for, and do not want, information about children. We do not collect a child's name, age, or swim level. Please do not send it to us.

How we use it

To send the registration-window reminders and date-change notices you asked for, to provide the founding-member service, to answer your messages, to process refunds, and to keep the service running and secure. We do not sell your information and do not use it for third-party advertising.

Who handles it

  • Mailchimp (Intuit) sends our emails and stores the email list.
  • Stripe processes founding-member payments.
  • Cloudflare hosts the website and DNS.

These providers process data on our behalf under their own terms and privacy policies. We may also disclose information if the law requires it.

Analytics

We use Google Analytics to count visits and see which pages and buttons are used. It sets cookies and receives your IP address, which Google truncates, along with page and device information. We do not send it your name, email or payment details. You can block it with your browser settings or Google's opt-out add-on.

Email and text messages

Free reminders are sent by email only. You confirm your address by email first, and every message includes an unsubscribe link. We do not send text messages today. If we add them, we will ask for your separate consent first, describe the messages and frequency, and honor STOP and HELP.

Retention and your choices

We keep your information while you are subscribed and for as long as needed for payment records and disputes. You can unsubscribe from any email, or write to hello@poolpager.com to ask us to access, correct or delete your information. We will respond within 30 days.

Security

We use reputable providers and limit the information we collect, but no online service is perfectly secure.

Changes

If we change this policy, we will update the date above and, for material changes, notify subscribers by email.

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